We really are real people, really! And we also play WoW, so if you have a question why not ask? Also, feel free to check out the FAQs page, we may have already answered your question there.
The members Status & Health Check section may help you self troubleshoot connection issues.
Updates:
May 28 2023 – We’ve updated our Aion configuration to better detect Aion Classic.
Please let us know if you still experience problems.
“Replace Me”
Mar 17 2023 – Hosting and server changes today. Please let us know if anything isn’t working correctly!
Dec 2 2021 – Aion and Aion Classic should now be working again. There was a change in the latest patch that we needed to adjust for. Sorry for the interruption.
You will need to restart or reinstall the RTL client so that it downloads the new game configuration.
Please let us know if you experience any further issues.
Jun 24 2021 – Aion CLASSIC US is ready to go.
We’re monitoring our servers pretty closely, but so far the two load balancers appear to be splitting the load amongst the servers quite nicely.
But please let us know if you experience any difficulties.
Nov 12 2020 – Our Aion US configuration has been updated to use our East Coast US network.
Reminder to restart or just reinstall RTL over the top to force it to update the configuration.
Please let us know if you experience any problems.
Contact Us
We really are real people, really! And we also play WoW, so if you have a question why not ask? Also, feel free to check out the FAQs page, we may have already answered your question there.
Updates:
May 28 2023 – We’ve updated our Aion configuration to better detect Aion Classic.
Please let us know if you still experience problems.
“Replace Me”
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Contact Us:
Optional – Provide the results of Pathping
For network issues it can be useful if you provide us the results of a pathping test. here’s how